FAQs

Make sure you have an updated MRI CD (within the last six months), along with any accompanying reports. Also, you’ll need your insurance cards and patient ID.

Many of our physicians do a thorough review of your records prior to scheduling you for an appointment. They want to be sure they understand your unique condition before recommending a time frame to be seen. Each office varies and we recommend calling for more details.

Our physicians review all records prior to your appointment to determine how best to proceed. This also allows them to order any necessary additional testing before your appointment, ensuring you have an accurate diagnosis and an appropriate treatment plan.

Unfortunately, we’re unable to request records, due to patient privacy. You must be an established patient in order for us to have access to your records. Your records can, however, be sent over by your referring physician, or be provided by you.

An accurate response is our top priority. Usually, you’ll hear back within 7-10 business days, but it could be sooner.

Yes, we see many patients that have had a long and trying journey. It’s our goal to take a comprehensive look to see how we can help.

Barrow has a Second Opinion Program for patients that would like to have their films reviewed. However, any consultations must occur in the office to ensure the doctor is evaluating you thoroughly.

To see the providers we do and don’t accept, please visit the Payment & Insurance section of the site.

Our physicians will review workers’ compensation cases on an individual basis. We recommend contacting our Patient Navigator for more detailed information.

Our physicians will review motor vehicle accident cases on an individual basis when using private insurance plans. We recommend contacting our Patient Navigator for more detailed information.

Our physicians will take out of network insurance on an individual basis. Our Patient Navigator will review your benefits with you and help determine if our doctors can help.

Barrow Brain and Spine is the physician-owned, neurosurgical entity of the Barrow family. Our physicians act as faculty and researchers at Barrow Neurological Institute, our education and research partner.

In addition, Barrow Neurological Institute addresses neurological complex yet prevalent conditions, such as epilepsy, stroke, Parkinson’s disease, Alzheimer disease, multiple sclerosis and more. Our two organizations act interchangeably for a better patient experience.

Neurosurgeons specialize in performing surgery of the brain or nervous system, as well as spine conditions. Neurologists treat disorders of the nervous system, brain, spinal cord, nerves, muscles and pain without surgery.

Barrow Neurological Institute handles the neurological side of treatment. Their office can be reached at 602-406-6262.